Shipping policy

SHIPPING POLICY

Thank you for shopping with Lumiere Luxe — we're committed to delivering your luxury items safely and efficiently.

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Times

Standard International Shipping: 7-15 business days
Express Shipping: 3-7 business days (where available)

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer Free Worldwide Shipping on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to track your order through our carrier's website.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at lumiereluxebrand@gmail.com and we will do our best to resolve the issue promptly.

Contact Us

For any shipping-related inquiries, please reach out to us at:
Email: lumiereluxebrand@gmail.com
Company: LOUIS LUXE DREAMS LLC
Address: 1001 S MAIN ST STE 609, KALISPELL, MONTANA 59901